To Place An Order
By Phone: (781) 321-8855
By Fax: (781) 321-8866
By Mail: 33 Exchange Street
Malden, MA 02148
The Phone Lines are Open from 9:45AM
To 6:15PM Eastern Time, Monday through Saturday. Sunday Noon to 5PM. Other times by Chance. Voice Mail, Fax and Email is available 24 Hours a Day, 7 Days a Week.
Retail Store Hours
Want to pay us a visit?
We are now open Monday through Saturday from 10AM until 6PM. Thursday nights until 8PM and Sundays 12-5PM. Please call for directions or check out our website for more information. The store is located at 33 Exchange Street in Malden Square(Mass.). It is accessible by Route One and I-93 as well as the SubwayÃ•s Orange Line (Malden Station). We are just minutes from Boston.
We accept the Following:
MasterCard, VISA, Discover, American Express, Money Orders, Checks & cash. Personal Checks may be held for up to ten days. C.O.D. and open credit terms are not an option.
All orders and packages are sent by either United Parcel Service (UPS) or the USPS, by way of ground service or Priority Mail. UPS Next Day, 2-Day and 3-Day Air is available at actual cost. We charge a flat rate of $6.00 for all orders*. Most orders are sent with recycled packaging to benefit the environment. *Some items may require extra shipping such as playsetÃ•s and oversized items. Extra shipping will apply on all Conte CollectibleÃ•s Playsets. All playsets and oversized items going to post office boxes will require an extra $3.00 per piece.
We will ship to virtually any address in the world. International shipments will be shipped at cost. Keep in mind that we are located in the Northeast United States. Shipments going to the West Coast can take up to eight days once they have left our warehouse.
We feel we have the most competitive prices in the toy soldier & hobby industry. We will not be undersold. We will match any of our competitors prices and beat it!!!
We hold the right to refuse any return that is not pre-authorized. Please Phone or mail a request and we will be happy to accommodate if you are unsatisfied with your order. Items can be returned within 30 days if still in saleable condition. After 30 days no refunds or exchanges will be issued. Hobby Bunker will credit you for shipping charges only if it was an error on our part.
Any item that is not in stock is automatically back ordered. You can cancel back orders any time. Back orders are shipped at no additional charge. This does not include items that are not yet available or pre-order items. A separate $6.00 charge will apply to items listed as not yet available (new items). You need to consider availability of an item. To save you extra shipping charges orders may be held up if new items are expected in a short time after your order is placed. We will make our best judgement. Some imported products are typically made in small quantities and take time to restock. Often times it can take months to receive some of these products. If you would like to cancel an order we would prefer you do it in writing or via email.
For other questions or concerns or to check on an order please call between 10:00AM and 6:00PM,
Monday through Friday we have been making our best effort to provide you with the best quality, pricing and service in the market. If you have any suggestions on how we can better serve you feel free to share your ideas.
Need a gift idea? Then give us a call.
Please try to get your orders in by December 16th if the order is for Christmas. Please also verify that items are in stock and please list substitutes whenever possible. If orders are received after the 16th we cannot guarantee delivery and additional shipping charges may apply. UPS and the USPS do not guarantee delivery during the Holiday Season. If an order is not for Christmas please let us know.